Terms and Conditions

1. About Pebble Creative

Welcome to Pebble Creative, a marketing agency based in the Mornington Peninsula, Victoria, Australia.

These Terms & Conditions govern your use of our website and your interactions with Pebble Creative. By using our website, submitting an enquiry, or engaging our services, you agree to these Terms & Conditions.

2. Our Services

Pebble Creative provides marketing and related services, which may include:

Social media management

Content creation

Paid digital advertising

Marketing strategy and consulting

Specific services, deliverables, fees and timelines will be confirmed separately in your proposal, agreement or other written communication with Pebble Creative.

3. Enquiries and Communications

When you submit an enquiry through our website, you agree that Pebble Creative may contact you regarding your enquiry and the services you have requested.

Depending on the communication preferences you provide, we may contact you by email, telephone or SMS.

If you separately opt in to receive marketing communications, you may receive information about Pebble Creative's services, offers, updates, events and other relevant marketing content.

4. SMS and Marketing Consent

By checking an SMS or marketing consent box on our website or otherwise providing express consent, you agree that Pebble Creative may send you marketing and service-related communications by SMS, email or telephone using the contact details you provide.

Message frequency may vary.

Consent to receive marketing communications is not a condition of purchasing any service from Pebble Creative.

You can withdraw your consent at any time by replying STOP to an SMS where available, using the unsubscribe option provided in an email, or contacting us directly.

Pebble Creative will process unsubscribe requests in accordance with applicable Australian requirements. Commercial electronic messages must include an effective way to unsubscribe, and Australian rules generally require unsubscribe requests to be actioned within 5 working days.

5. Your Information

When you submit information through our website, you agree that Pebble Creative may use the information provided to respond to your enquiry, provide requested services, manage our client relationship and, where you have provided appropriate consent, send marketing communications.

We will take reasonable steps to protect the personal information you provide.

For more information about how we collect, use and protect your personal information, please refer to our Privacy Policy.

6. Third-Party Services

Pebble Creative may use third-party platforms and service providers to provide our services and manage communications, payments, forms, websites, marketing campaigns and customer information.

These providers may process information on our behalf where reasonably necessary to provide the relevant service.

7. Website Content

We make reasonable efforts to ensure that information on this website is accurate and current. However, information may change without notice.

Website content is provided for general information and does not constitute a guarantee of results.

Marketing outcomes can vary depending on factors including market conditions, advertising budgets, competition, client participation and other circumstances outside our control.

8. Intellectual Property

Unless otherwise agreed in writing, content, materials, branding, designs, copy, graphics and other materials created by Pebble Creative remain the intellectual property of Pebble Creative until applicable fees have been paid in full or ownership has otherwise been agreed in writing.

Client-owned materials remain the property of the client or their respective owners.

9. Third-Party Links

Our website or communications may contain links to third-party websites or platforms. Pebble Creative is not responsible for the content, security or privacy practices of third-party websites.

10. Changes to These Terms

Pebble Creative may update these Terms & Conditions from time to time. The latest version will be published on this website with the relevant updated date.

11. Contact Us

If you have questions about these Terms & Conditions, your communication preferences, or wish to withdraw marketing consent, please contact:

Pebble Creative
Mornington Peninsula, Victoria, Australia
Email:

Phone:

Website: www.pebblecreative.com.au